Travel is a rapidly changing industry. Brendan understands this best and has combined over 40 years of travel experience and industry leadership to bring you expansive resources with full online and offline support. Our aim is to ensure your duties as a travel agent are met with care, efficiency and support.
We are aware of some intermittent log in issues that exist for
our agent partners attempting to register or log-in based on
IATA/ARC details that currently exist in our system. As you
may know, the majority of our booking technology relies on
connectivity with a system called Tropics. We have been
facing challenges with "time-outs" that are occurring between our
site and the Tropics database. What this means is that while
your agent record is likely to be in our system, the inability to
establish a connection with the Tropics system is causing our
website to return an error. We apologize for the error
message and are working to resolve the issue so that you may be
recognized and granted access.
Full resolution is expected by June 15, 2013. In the meantime our Inside Sales Department can assist you with most of the capabilities that exist in our Agent Portal. Inside Sales may be reached at firstname.lastname@example.org.
With our resources and travel experiences combined, we look forward to a successful relationship with you and all your travelers. Register today and join our growing family, where taking you personally is our highest priority.